Online Casinos

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Whether you’re new to online betting or a pro, with so many online casinos to choose from, it can sometimes be difficult to know which ones to play at. They’re not all the same with variation in the available games, different banking methods, different bonuses and some brands are simply more reputable than others.

The team here at WhichBookie have been personally playing at online casinos for several decades and understand what to look out for when determining whether or not we would recommend them to our readers. We personally test all casinos that we review and give our honest and impartial opinion on each one.

Use the drop-down list above to read UK casino reviews for dozens of different brands and find the perfect casino that suits your needs.

What Our Casino Reviews Cover

We aim to provide as much information about each online casino in all of our reviews to allow readers to understand exactly what they will be getting should they choose to create an account and play at any of our recommended sites.

There are many reputable casinos online that we recommend but some may be better suited to some players more than others. That is why we look at several areas and features of each brand so that readers can compare casinos and find the right one for them.

Some of the areas that we look at include:

Sign Up Offers: Although sign up offers are a one-time promotion, they can often be worth claiming and they vary greatly between casinos, not just in size but also with other factors such as wagering requirements and restrictions. Large casino bonuses with low wagering requirements are the preferred type of sign up offer for most players.

Game Variety: We also look at the games that are available to play at each online casino. We like to see a mixture of popular classic titles as well as new releases.

Software: A casino that hosts games from several different game developers gets a tick in our book. We also check to see how their software works on mobile and if there are any issues with loading speed and lagging.

Security: You should feel confident that your funds and personal data are safe when having an account with an online casino. We check to see what measures are in place to protect your funds and what technology the operator uses to keep your data safe.

Customer Support: We list all available support options that a casino offers such as live chat, email and telephone so that you’ll have the details handy should you ever need to get in touch with them.

User Experience: Playing at online casinos should be an enjoyable experience and the look and feel or the website along with how easy it is to navigate can play a huge part in that.

Existing Customer Promotions: We list any ongoing promotions and bonuses that are available at each casino we review. These can include loyalty schemes, reload bonuses, free spins and more.

Are Online Casinos Safe?

Keeping both your funds and data safe when betting online is essential and so we make a lot of effort into looking at how each online casino ensures this.

We only recommend what we consider to be safe online casinos and if there are any warning signs, we will make sure that readers are aware of them in our reviews.

The first step in ensuring that a casino is a safe place to play is by ensuring that they are licenced and regulated by a reputable authority. For UK players, any online casino that you play at should hold a valid licence with the UK Gambling Commission (UKGC). By doing so, the casino undergoes regular checks and audits to ensure that gameplay is fair and that the site is operating in accordance with the strict regulations that are put in place. We only review casinos that are licenced by the UK Gambling Commission so that we do not direct our readers to unlicensed sites where they may not have the protection regarding financial disputes and fair play that they receive at casinos with a licence.

There are many other factors to take into consideration when determining whether a particular online casino is a safe place to bet. Brand reputation is one factor and is something that we look at when conducting our reviews. Thankfully, technology in the industry has improved over recent years and the vast majority of the best casinos have software in place to ensure that players’ data and funds are kept safe.

Every casino is also required to state what level of protection they apply to customers’ funds with the options being Basic, Medium or High. These measures are usually called upon should the operator ever get into financial trouble so that funds are distributed back to customers and not tied in with the funds of the company. We provide the fund protection level for each siten that we review and you’ll find this information in the sidebar alongside the review.

Top Tips For Choosing An Online Casino

Don’t know where to start in choosing a casino to play at? Here are our top tips on finding a reputable casino that is right for you.

1. Read Reviews

The best way to learn about a particular casino is to find out from people who have actually played there. There are dozens of casino review sites online just like WhichBookie but some are more reputable than others. If a casino review only lists the positives, it should be a warning flag. No casino is perfect and so an unbiased review should list the both good points and the bad.

Here at WhichBookie, we encourage our readers to leave their own reviews of casinos to help others in finding a reputable place to play. There’s no better way to find out what a casino offers than hearing the experience of other players who have played the games, made deposits & withdrawals and had experience with the support team. You’ll find real user reviews at the bottom of each UK casino review we publish here on WhichBookie.

2. Ensure The Casino Is Licenced 

As mentioned earlier, if you are betting from within the UK, you should ensure that the casino is licenced and regulated by the UK Gambling Commission. Although we list this information in the sidebar of each review that we publish, you can also check this information yourself on the casinos website. Licencing information is more often than not displayed in the footer of the website and will be presented in a format similar to the following:

‘[Casino Name] is licensed and regulated in Great Britain by the Gambling Commission under the account number XXXXX‘

3. View Their Available Games

If you’re interested in a particular game or certain type of game, simply head to the casino to see what’s available. Not all casinos have the same games as they work with specific game developers who provide their catalogue of slots and other games to the site. You may wish to also check the RTP of certain games to ensure that they are not less than at other online casinos that you have played at.

4. Contact The Support Team Before Signing Up

A great way to test the quality of a casinos customer support is to simply get in touch with them before creating an account. If you send them an email and they take several days to reply, it’s likely that they haven’t got a good level of customer service. Similarly, you can launch live chat to see how quickly you are connected to a support agent and how helpful they are with your query.

5. Check The Casinos Accepted Banking Methods

Debit cards are accepted at pretty much all online casinos but if you are wanting to deposit and withdraw via other methods, it’s best to check that they’re available before signing up.

Some popular banking methods at online casinos include E-wallets such as PayPal, Neteller and Skrill and pre-paid card options such as PaySafe. You’ll also find that some casinos accept certain cryptocurrencies but always make sure that these casinos are licenced by the UKGC as many of them are not.

What To Do If You Have A Dispute With An Online Casino

Although it’s unlikely that you’ll have a major dispute with an online casino, they do unfortunately happen from time to time. Common disputes include issues with withdrawals, technical problems with games during gameplay or disputes over the terms and conditions of bonuses and promotions.

The first step should always be resolving the issue with the casino directly. This usually involves getting in contact via the available customer support methods whether it be via email, live chat or telephone. The majority of disputes can be resolved this way without too much hassle and this is one reason why we include information on the quality of each casinos customer support in our reviews.

If you’re unable to resolve the dispute directly, you have the option of acquiring the assistance of an Alternative Dispute Resolution service, also known as an ADR service. These are independent services that are able to act as a middle-man between the player and the operator and aim to solve disputes between the two. Each online casino will have an ADR that they are associated with and you may request to find out which one with the customer support of the casino.

The biggest ADR’s are the Independent Betting Adjudication Service (IBAS) and eCOGRA. Using these free services, you’re able to put your case forward to them and they will attempt to resolve the issue given the provided information.

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